Returns

You can take 30 days to review your items. If the goods do not meet your expectations, you can return the item(s) to us in accordance with the conditions of the right of withdrawal.

Please enclose a copy of the delivery note or invoice with the return.

We would like to ask you to return the goods in full and, if possible, in the original packaging.
The modalities mentioned here are not a prerequisite for the effective exercise of the right of withdrawal.

Complaints

From time to time it can happen that a product has a defect or defect. In this case, please contact us by e-mail (info@leuchte.online) or use the contact form. A brief description of the error is important so that we can take the right steps. It is often possible to minimize the effort for both sides by contacting them in advance.

Warranty

The statutory warranty applies to all items sold by us.